Modulr Terms of Service
The rules and expectations for using the Modulr Discord bot, website and related services.
These terms are a working operational draft while Modulr remains in development. Subscription cancellation, refund and final billing wording will be completed before paid Premium launches.
1. Service
Modulr is a multi-purpose Discord bot and related web service owned and operated by NDev Studios. Features may change during development and Beta as systems are tested, improved or retired.
2. Age and payments
Use of Modulr must comply with the age requirements of Discord and any connected platform. Paid purchases are intended to be made by adults. Where a user under 18 is permitted to make a purchase, a parent or guardian must provide appropriate permission and acceptance and may need to complete the purchase on the user's behalf.
3. Authority to configure a server
Users must have appropriate permission to configure Modulr in a Discord server. Server owners and administrators remain responsible for the channels, roles, messages, moderation actions and other behaviour they instruct Modulr to create or perform.
4. Acceptable use
Modulr must not be used to distribute, promote or facilitate pornographic or explicit sexual content, graphic abusive content, racism or hateful content, harassment, exploitation, illegal activity, malicious systems or other seriously harmful material. NDev Studios may refuse, restrict or suspend use where Modulr is being abused or used in a way that creates security, platform or legal risk.
5. Third-party platforms
Modulr depends on Discord and may integrate with providers such as YouTube, Twitch, Kick, TikTok and Stripe. Outages, API changes, rate limits or policy changes at those services can delay, restrict or prevent Modulr features. NDev Studios cannot guarantee uninterrupted third-party availability.
6. Notifications and automation
Social notifications and automated actions are designed to be reliable but are not guaranteed to be instantaneous or error-free. External providers may delay or omit events, and Discord may experience outages or interaction delays.
7. Premium
Premium is tied to the purchaser's Modulr/Discord account and can be assigned only according to the active server-slot rules. Premium transfers are normally refused, but NDev Studios may consider a support request where the customer can verify ownership of both Discord accounts and show that a genuine account mistake occurred.
If a Discord account linked to a recurring Premium subscription is deleted or permanently unavailable, the customer should contact support or use the website account controls as soon as possible so the subscription can be cancelled. NDev Studios will aim to prevent continued billing once the situation is verified and actionable.
8. Deleted servers
Deleting a Discord server does not automatically cancel a Premium subscription tied to the user's account. The account holder remains responsible for cancelling or reassigning the subscription through the available website controls.
9. Lifetime purchases
A valid Lifetime Premium purchase is not re-priced later because NDev Studios changes the advertised Lifetime price. Future product changes may alter available features, but a customer will not be charged again merely because the price of Lifetime Premium increases.
10. Pricing changes
NDev Studios may change prices, limits or future plan structures. Changes to recurring plans will be communicated as required before they take effect. Existing Lifetime purchases will be honoured according to the applicable terms of that purchase.
11. Suspension and termination
NDev Studios may suspend access to Modulr for serious abuse, security threats, fraudulent payment activity, deliberate platform-rule evasion or material breaches of these terms. Where practical, users will be told why action was taken.
12. Support
Modulr aims for an initial support response within 24–48 hours. This is a target, not a guaranteed resolution time. Free and Premium users receive the same support priority.
13. Intellectual property
Modulr, its branding, website, code and NDev Studios materials remain the property of NDev Studios except for third-party platform names, marks and content owned by their respective owners.
14. Privacy
Use of Modulr is also subject to the Privacy Policy.
15. Final billing terms
Refund, cancellation, renewal and payment-dispute terms will be finalised and published before Premium checkout is enabled. Paid checkout will not open while those terms remain incomplete.
16. Contact
Support should normally be requested through Modulr HQ. Business and privacy enquiries can be sent to [email protected].